Systems Engineer

020 7494 9513

Systems Engineer

We are currently looking to grow our Technology team and have an exciting opportunity for a Systems Engineer to join us. A good understanding of the VFX industry is preferred but a passion for film is essential.

Role Details

The Systems Engineer (SE) is a key role in the smooth and efficient running of Unions internal and Cloud infrastructure. They will have an in-depth understanding of the set-up and workflow of a VFX studio and the ability to respond to day to day technical queries, plan and coordinate multiple projects and manage expectations of their internal clients. They will have excellent awareness of the overall Systems set-up, strong communication skills and the ability to manage and prioritise multiple requirements and moving deadlines to deliver a strong technical and Systems workflow and outstanding client service. They will have a flexible and calm approach that is solutions focussed and excellent people management skills.

You will be joining an experienced and talented team taking on a range of first to third line technical support and system administration duties. This will include conducting ticket / fault logging for systems and ensuring issues are resolved quickly and efficiently. You'll be providing day to day technical support for a variety of IT systems, carrying out testing and monitoring, providing user training, and looking for continuous improvement opportunities.


Responsibilities:

  • Experience working with Linux, Windows and MacOS operating systems

  • A fundamental understanding of networking concepts 

  • The ability to manage user accounts & access rights using LDAP authentication services

  • Knowledge of storage technologies & permissions

  • Working knowledge of Virtualisation ideally using VMWare 

  • An ability to conduct research into systems issues and products required

  • An ability to communicate ideas in both technical and user-friendly language

  • Experience of remote working practises and technologies

  • Experience of system reporting and management tools

Skills and Experience:

  • Ability to thrive on a varied working day, getting involved in anything and everything to ensure the smooth-running of our business

  • A people person who enjoys a high level of contact with a wide range of people and making things happen both independently and by working with others

  • Patient, practical and positive, even when it might be user error

  • Good at planning and prioritising

  • An innovative thinker and good problem-solver who loves to try new things

  • Ability to see where you can make improvements and implement them  

  • Keen to learn and are able to assimilate technical knowledge rapidly, taking on new systems to match the demands of the business

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